Shift Leader: Fast-Paced Restaurant Ops & Guest Service

Burger King; Chickasha (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Burger King Corporation is seeking an Hourly Shift Coordinator to lead shifts, coordinate guest service, and support the Restaurant General Manager. The role centers on delivering high-quality service, supervising Team Members, and ensuring efficient operations on assigned shifts.

The HSC will help drive sales, uphold brand standards, and provide coaching to staff to maintain a clean, fast, and friendly dining experience for guests.

Qualifications

• Demonstrated understanding of guest service principles.
• Experience delivering fast, friendly service and maintaining guest satisfaction.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within speed-of-service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.

Skills

Guest service

Job description

Burger King Corporation is seeking an Hourly Shift Coordinator to lead shifts, coordinate guest service, and support the Restaurant General Manager. The role centers on delivering high-quality service, supervising Team Members, and ensuring efficient operations on assigned shifts.

The HSC will help drive sales, uphold brand standards, and provide coaching to staff to maintain a clean, fast, and friendly dining experience for guests.