Shift Leader: Fast-Serve Ops & Guest Service

Burger King; Wells (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Burger King Corporation seeks an Hourly Shift Leader to support the RGM and AM during shifts, focusing on profitability, guest service and people. You will manage a shift of Team Members, ensure accurate product preparation and timely service, and drive performance while upholding brand standards.

Age and education requirements apply, with 1–2 years of quick-service experience preferred. This role emphasizes coaching, teamwork and adherence to cash control procedures.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Assists the Restaurant General Manager and Assistant Manager in shift operations.
• Drives profitability, guest satisfaction and restaurant performance on assigned shifts.
• Directs a shift of Team Members and ensures fast, accurate service.
• Leads by example, coaching Team Members and upholding brand standards.
• Performs duties of Team Member when necessary.

Skills

Guest service

Team leadership

Cash handling

Operations knowledge

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King Corporation seeks an Hourly Shift Leader to support the RGM and AM during shifts, focusing on profitability, guest service and people. You will manage a shift of Team Members, ensure accurate product preparation and timely service, and drive performance while upholding brand standards.

Age and education requirements apply, with 1–2 years of quick-service experience preferred. This role emphasizes coaching, teamwork and adherence to cash control procedures.