Hourly Shift Supervisor

Burger King; Fillmore (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King Corporation is seeking an Hourly Shift Supervisor to lead shift operations and help drive sales, profitability, and guest satisfaction. The role supports the Restaurant General Manager and Assistant Manager, directing a team of crew members to execute the shift plan and ensure fast, accurate service in a clean environment.

The ideal candidate will have 1–2 years of quick-service experience, a high school diploma or GED, and a proven ability to coach team members and uphold cash

Qualifications

• Must be 18 years or older.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Follows cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inspections; receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with fast, friendly service.
• Coaches and provides feedback to Team Members to improve performance.
• Directs shift planning and operations to drive results and uphold standards.
• Oversees timely and accurate preparation and sale of products for rapid service.
• Motivates team members at each workstation during the shift.
• Reviews restaurant results to identify successes and areas for improvement.

Skills

Guest service principles

Team motivation

Education

High School Diploma or GED

2 years of college preferred

Job description

The Hourly Shift Supervisor (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Shift Supervisor supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Shift Supervisor operates under the direction of the RGM and directly manages a shift of Team Members.

Profitability:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest:

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People:

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations:

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.