Hotel Outlet Supervisor — Guest Experience Leader

HVMG - Hospitality Ventures Management Group; Birmingham (AL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Career growth

Flexible scheduling

PayActive access

PTO & Holidays

Healthcare benefits

401(k) match

Discounts

Job summary

Hospitality Ventures Management Group (HVMG) is seeking an Outlet Supervisor to lead daily restaurant operations, ensuring quality food and drink preparation and an exceptional guest experience. You will train team members, manage inventory, and uphold brand and safety standards in a fast-paced hotel setting.

The role requires supervising staff, coordinating daily operations, and delivering outstanding customer service.

Qualifications

• Hotel experience is a plus.
• Applicants should have a combination of education and experience.
• Eligible to work in the United States.
• Ability to read product labels and communicate with guests about job-related needs.
• Flexible schedule including evenings, weekends, and holidays.
• Strong communication and customer service skills.

Responsibilities

• Ensure our hotel's restaurant runs smoothly and efficiently, providing guests with a memorable and enjoyable dining experience.
• Supervise restaurant staff, coordinate daily operations, and ensure exceptional customer service.
• Report to the Food & Beverage Operations Manager.
• Career advancement opportunities within hospitality management.

Skills

Hotel operations

Staff supervision

Guest service

Training

Education

Combination of education and experience

Job description

Hospitality Ventures Management Group (HVMG) is seeking an Outlet Supervisor to lead daily restaurant operations, ensuring quality food and drink preparation and an exceptional guest experience. You will train team members, manage inventory, and uphold brand and safety standards in a fast-paced hotel setting.

The role requires supervising staff, coordinating daily operations, and delivering outstanding customer service.