Outlet Supervisor

HVMG - Hospitality Ventures Management Group; Birmingham (AL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Career growth

Flexible scheduling

PayActive access

PTO & Holidays

Healthcare benefits

401(k) match

Discounts

Job summary

Hospitality Ventures Management Group (HVMG) is seeking an Outlet Supervisor to lead daily restaurant operations, ensuring quality food and drink preparation and an exceptional guest experience. You will train team members, manage inventory, and uphold brand and safety standards in a fast-paced hotel setting.

The role requires supervising staff, coordinating daily operations, and delivering outstanding customer service.

Qualifications

• Hotel experience is a plus.
• Applicants should have a combination of education and experience.
• Eligible to work in the United States.
• Ability to read product labels and communicate with guests about job-related needs.
• Flexible schedule including evenings, weekends, and holidays.
• Strong communication and customer service skills.

Responsibilities

• Ensure our hotel's restaurant runs smoothly and efficiently, providing guests with a memorable and enjoyable dining experience.
• Supervise restaurant staff, coordinate daily operations, and ensure exceptional customer service.
• Report to the Food & Beverage Operations Manager.
• Career advancement opportunities within hospitality management.

Skills

Hotel operations

Staff supervision

Guest service

Training

Education

Combination of education and experience

Job description

$17.50/hour + Benefits

As an Outlet Supervisor, you’ll lead daily operations of the restaurant, ensuring smooth service, quality food and beverage preparation, and an exceptional guest experience. You’ll support and train team members, manage inventory, and uphold brand and safety standards. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about hospitality.

Key Responsibilities

• You will ensure our hotel's restaurant runs smoothly and efficiently, providing guests with a memorable and enjoyable dining experience.
• Your daily tasks will include supervising restaurant staff, coordinating daily operations, and ensuring exceptional customer service.
• You will report to the Food & Beverage Operations Manager.
• A career as an outlet supervisor can lead to opportunities in various management roles within the hospitality industry, such as restaurant manager, food and beverage director, or even general manager.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

Our Associates Love

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, and local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.