Hotel Operations Leader: Guest Experience & Team Growth

Hotel Management and Consulting, Inc.; SOUTH PLAINFIELD (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Daily Pay Access

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Employee Assistance Program

Career Growth

Job summary

Hotel Management and Consulting, Inc. is seeking an experienced Assistant General Manager to lead hotel operations in the absence of the General Manager. You will guide the team to exceed service standards, manage daily tasks, and foster guest satisfaction.

This hands-on role requires strong leadership and a focus on operations, guest relations, and teamwork. The position offers a performance-based culture with opportunities for advancement.

Qualifications

• Minimum of 1 years’ experience in hotel leadership, including front desk and back-of-house operations.
• Proficient computer skills.
• Strong team building skills.
• Excellent organizational, time management, and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Lead operations in the absence of the General Manager and assist with team leadership.
• Post checks in PMS and manage weekly labor tracker.
• Address guest concerns and maintain high cleanliness standards.
• Assist housekeeping with room assignments and inspections.
• Develop relationships with vendors and guests; support sales and marketing initiatives.

Skills

Team leadership

Proficient computer skills

Team building

Organizational skills

Time management

Problem-solving

Communication skills

Flexible schedule

Tools

PMS

Job description

Hotel Management and Consulting, Inc. is seeking an experienced Assistant General Manager to lead hotel operations in the absence of the General Manager. You will guide the team to exceed service standards, manage daily tasks, and foster guest satisfaction.

This hands-on role requires strong leadership and a focus on operations, guest relations, and teamwork. The position offers a performance-based culture with opportunities for advancement.