Hotel Operations Leader - Guest Experience & Team Growth

Resolute Road Hospitality; Caldwell (ID); Vor Ort; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Travel perks

Optional daily pay

Health/Life Insurance

401(k)

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Zusammenfassung

Resolute Road Hospitality is hiring an Assistant General Manager for our Caldwell TownePlace Suites and Fairfield Inn & Suites by Marriott. You will partner with the General Manager to oversee daily hotel operations, drive revenue, and elevate guest experiences in a brand-new dual-branded property.

You will lead a culture of service excellence, coach teams, manage labor costs, and ensure brand standards and Resolute Road Hospitality values—Stronger Together, Integrity, and Better Every Day—shape

Qualifikationen

• Associate degree or higher in Hospitality Management, Business Admin, or related field.
• 2+ years leadership experience in hospitality or hotel operations preferred.
• Experience with brand standards and guest-focused service.

Aufgaben

• Oversee daily hotel operations across departments to ensure guest satisfaction.
• Support General Manager with driving revenue, profitability, and guest experience.
• Lead with integrity, accountability, and team development.
• Recruit, train, and mentor staff while maintaining Resolute Road Hospitality culture.

Kenntnisse

Hotel operations

Labor analysis

Revenue strategies

Sales processes

Communication skills

Organizational skills

Decision-making

Microsoft Office

Property management systems

Brand systems

Coaching & mentoring

Problem solving

Ausbildung

Assoc degree

Hospitality/Business background

Tools

Microsoft Office

Property management system

Jobbeschreibung

Resolute Road Hospitality is hiring an Assistant General Manager for our Caldwell TownePlace Suites and Fairfield Inn & Suites by Marriott. You will partner with the General Manager to oversee daily hotel operations, drive revenue, and elevate guest experiences in a brand-new dual-branded property.

You will lead a culture of service excellence, coach teams, manage labor costs, and ensure brand standards and Resolute Road Hospitality values—Stronger Together, Integrity, and Better Every Day—shape