Hotel Operations Leader: Guest Experience & Revenue Growth

Little Something; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Quarterly Incentives

Employee Assistance and Wellness

Educational/Professional Development

Job summary

Little Something is seeking an Assistant General Manager in New York to supervise hotel departments and direct daily operations. You will support the General Manager in maintaining service standards and ensuring smooth guest experiences.

The role offers opportunities for career growth from Assistant General Manager to Area General Manager and beyond, with a focus on revenue optimization and cost control.

Qualifications

• Interview, select, train, schedule, coach and support associates per brand standards and HHM values.
• Oversee hotel departments to ensure optimal service and hospitality to guests.
• Assist the GM with forecasts, reports and budget to maximize revenue and control costs.

Responsibilities

• Interview, hire, train, schedule, coach and support associates to brand standards.
• Oversee hotel departments to ensure top-tier service and hospitality for guests.
• Assist GM with forecasts, reports and budget development and monitoring.

Skills

Interviewing

Training

Scheduling

Coaching

Budgeting

Guest service

Education

Associate or Bachelor’s degree preferred

Job description

Little Something is seeking an Assistant General Manager in New York to supervise hotel departments and direct daily operations. You will support the General Manager in maintaining service standards and ensuring smooth guest experiences.

The role offers opportunities for career growth from Assistant General Manager to Area General Manager and beyond, with a focus on revenue optimization and cost control.