Hotel Operations Leader: Guest Experience & Profit

Shaner Hotels; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Shaner Hotels in Dublin, Ohio seeks an Assistant General Manager to oversee daily hotel operations and drive financial performance. You will manage staff, ensure adherence to brand and franchise standards, and maintain guest service excellence in a dynamic market.

The role requires leadership experience in hospitality, strong budgeting skills, and the ability to communicate effectively with guests and team members. This is a full-time on-site position at AC Hotel Columbus Dublin.

Qualifications

• Minimum of one year of management experience in the hospitality industry.
• Ability to satisfactorily communicate with guests, management and co-workers.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budget preparation and cost controls.
• Working knowledge of all hotel departments.

Responsibilities

• Assist the General Manager in maintaining proper controls for all hotel operations.
• Ensure that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded.
• Demonstrate successful leadership abilities in the hospitality industry.

Skills

Management experience

Guest service

Bilingual English/Spanish

Communication skills

Budgeting

Education

High school diploma

College degree in hospitality management or business (preferred)

Tools

Property management system

Job description

Shaner Hotels in Dublin, Ohio seeks an Assistant General Manager to oversee daily hotel operations and drive financial performance. You will manage staff, ensure adherence to brand and franchise standards, and maintain guest service excellence in a dynamic market.

The role requires leadership experience in hospitality, strong budgeting skills, and the ability to communicate effectively with guests and team members. This is a full-time on-site position at AC Hotel Columbus Dublin.