Hotel Operations Leader: Guest Experience & Growth

Endeavor Hotels; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Endeavor Hotels is seeking a General Manager to oversee all hotel operations and drive guest satisfaction while achieving profitability. You will lead all departments, implement strategic plans, and ensure brand standards across the property.

The role requires a strong background in hospitality, budget management, and team leadership. You will collaborate with owners and corporate to align on objectives and deliver exceptional service.

Qualifications

• Bachelor's degree in business, hospitality, or related field.
• Minimum of 5 years in a managerial role in hotel operations.
• Experience with budgeting, forecasting, and financial reporting.
• Proven leadership and team development abilities.
• Strong communication and stakeholder management.

Responsibilities

• Oversee day-to-day hotel operations across all departments.
• Develop strategic plans to improve guest satisfaction and profitability.
• Manage budgets, forecasts, and financial reporting.
• Lead and develop a high-performing team.
• Ensure compliance with health, safety, and regulatory standards.
• Maintain brand standards and guest experience.

Education

Bachelor's degree in Business Administration

Hospitality Management

Job description

Endeavor Hotels is seeking a General Manager to oversee all hotel operations and drive guest satisfaction while achieving profitability. You will lead all departments, implement strategic plans, and ensure brand standards across the property.

The role requires a strong background in hospitality, budget management, and team leadership. You will collaborate with owners and corporate to align on objectives and deliver exceptional service.