Hotel Operations Leader: Guest Experience & Growth

Holiday Inn Express Four Tinajeros LLC; Lakeway (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vacation and Paid Time Off

Hotel discounts at brand properties

Holiday Pay

Birthday Pay: A full paid day on your 

Job summary

Sincere Hospitality is seeking an Operations Manager to oversee daily hotel operations, driving guest satisfaction with a hands-on leadership approach. You will ensure brand standards, manage administrative and financial processes, and report to the General Manager.

This role requires a proactive leader who can elevate the guest experience and coordinate across departments. Ideal candidates have 2-4 years in hotel management, strong customer service skills, and proficiency with Microsoft Office.

Qualifications

• 2-4 years of experience in hotel management or similar leadership role.
• Proficiency in Microsoft Office.
• Brand experience is preferred.

Responsibilities

• Oversee daily hotel operations and ensure highest service standards.
• Lead and train staff; manage budgets, reports, and revenue streams.
• Coordinate with departments to maintain seamless guest experience.

Skills

Hotel management

Team leadership

Customer service

Tools

Microsoft Office

Job description

Sincere Hospitality is seeking an Operations Manager to oversee daily hotel operations, driving guest satisfaction with a hands-on leadership approach. You will ensure brand standards, manage administrative and financial processes, and report to the General Manager.

This role requires a proactive leader who can elevate the guest experience and coordinate across departments. Ideal candidates have 2-4 years in hotel management, strong customer service skills, and proficiency with Microsoft Office.