Hotel Operations Leader — Guest Experience & Growth

Courtyard by Marriott - Bristol; Bristol (VA); On-site; USD 90,000 - 150,000; Full time

Job summary

The Courtyard by Marriott - Bristol in Bristol, VA is seeking a General Manager to lead all hotel operations, staffing, budgeting and guest services. You will oversee forecasting, sales and marketing efforts, and facilities management to ensure a high standard of guest experience.

Responsibilities include directing day-to-day hotel activities, recruiting and developing team members, maintaining connections with guests and community partners, and presenting annual operating budgets with revenue

Responsibilities

• Develops, coordinates and implements all day-to-day operations of the hotel
• Directs team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management
• Maintains personal connections with guests, clients and community organizations
• Prepares annual operating budget to include a sales, marketing and revenue management plan
• Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action

Job description

The Courtyard by Marriott - Bristol in Bristol, VA is seeking a General Manager to lead all hotel operations, staffing, budgeting and guest services. You will oversee forecasting, sales and marketing efforts, and facilities management to ensure a high standard of guest experience.

Responsibilities include directing day-to-day hotel activities, recruiting and developing team members, maintaining connections with guests and community partners, and presenting annual operating budgets with revenue