Hotel GM: Lead Team, Grow Revenue & Guest Experience

Courtyard by Marriott Salisbury NC; Salisbury (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Team Member Room Discounts

Enrollment in Health Insurance

Enrollment in 401K with Employer match

Bonus Plans

Referral Program

Job summary

Courtyard by Marriott Salisbury NC seeks an experienced General Manager to oversee all hotel operations, drive revenue, control costs, and ensure exceptional guest satisfaction. You will lead staff across departments, uphold franchise standards, and implement company policies with integrity.

The role requires strong leadership, financial acumen, and the ability to maintain quality service 24/7. A focus on safety, teamwork, and community engagement will be essential to sustained success.

Qualifications

• 3+ years of experience in supervising (at least) six associates at a branded, quality hotel preferred.
• Bachelor’s Degree preferred
• At least five years’ experience in the hotel industry is preferred
• Experience in accounting is preferred

Responsibilities

• Hire, train, coach, and develop hotel staff to maintain high standards.
• Promote positive morale and friendly attitudes.
• Manage budgets and labor models to maximize revenue.
• Ensure safety, security, and emergency procedures.
• Deliver highest quality product and guest service.

Skills

Supervisory skills

Staff training

Customer service

Communication

Education

Bachelor's degree preferred

Tools

Property management system

Job description

Courtyard by Marriott Salisbury NC seeks an experienced General Manager to oversee all hotel operations, drive revenue, control costs, and ensure exceptional guest satisfaction. You will lead staff across departments, uphold franchise standards, and implement company policies with integrity.

The role requires strong leadership, financial acumen, and the ability to maintain quality service 24/7. A focus on safety, teamwork, and community engagement will be essential to sustained success.