Hotel Operations Leader — Guest Experience & Growth

Lodging Dynamics; Anaheim (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Lodging Dynamics in Anaheim, CA seeks a General Manager to lead a full‑service hotel, ensuring brand service excellence and profitable operations. You will oversee front desk, food & beverage, housekeeping, maintenance, sales and more, driving guest satisfaction and community relations.

The role requires strategic leadership, financial acumen, and hands‑on management to meet guest expectations and brand initiatives with Marriott standards.

Qualifications

• Minimum 6 years of experience in the hotel industry.
• Minimum 4 years of progressive leadership in hotel operations, sales and marketing, or related.
• Full service Marriott-branded hotel experience is required.

Responsibilities

• Recruits, hires, trains, counsels and motivates all hotel team members across departments.
• Actively supervises department heads and staff with authority to take disciplinary action and document performance.
• Oversees department payroll administration and attendance reporting.
• Conducts department head performance appraisals and bonus calculations, where applicable.
• Participates in departmental expense and labor budgeting and schedules staff within budget guidelines.
• Develops guest service standards and anticipates guest needs; ensures prompt fulfillment of special requests.

Skills

Leadership

Guest relations

Strategic planning

Budgeting

Staff development

Education

Bachelor's degree in Business Admin, Hotel & Restaurant Mgmt

Job description

Lodging Dynamics in Anaheim, CA seeks a General Manager to lead a full‑service hotel, ensuring brand service excellence and profitable operations. You will oversee front desk, food & beverage, housekeeping, maintenance, sales and more, driving guest satisfaction and community relations.

The role requires strategic leadership, financial acumen, and hands‑on management to meet guest expectations and brand initiatives with Marriott standards.