Hotel Operations Leader & Guest Experience Champion

Paragon Hotel Company; Anderson (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Paragon Hotel Company seeks a General Manager to oversee all hotel operations, ensuring revenue, guest satisfaction, and product quality align with franchise standards. The GM leads staff, drives profitability, and upholds the brand’s mission and culture. This role requires strong leadership, financial acumen, and a commitment to excellence across departments.

The position emphasizes long hours, staffing, safety, and operational controls to support guest experiences and business objectives.

Qualifications

• 3+ years of experience in supervising (at least) six associates at a branded, quality hotel preferred
• At least five years’ experience in the hotel industry is preferred
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality
• Must have a valid driver's license from the applicable state
• Knowledge in Housekeeping, Maintenance, and a Food & Beverage operation is preferred

Responsibilities

• Maintain a professional cohesive team by hiring, training, coaching, counseling, and developing the most qualified individuals.
• Promote positive morale and friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.

Skills

Supervisory skills

Accounting basics

Safety procedures

Guest service leadership

Education

Bachelor’s Degree preferred

Job description

Paragon Hotel Company seeks a General Manager to oversee all hotel operations, ensuring revenue, guest satisfaction, and product quality align with franchise standards. The GM leads staff, drives profitability, and upholds the brand’s mission and culture. This role requires strong leadership, financial acumen, and a commitment to excellence across departments.

The position emphasizes long hours, staffing, safety, and operational controls to support guest experiences and business objectives.