Hotel Operations Leader: Growth & Guest Experience

Vision Hospitality Group, Inc.; Atlanta (GA); On-site; USD 55,000 - 90,000; Full time

Job summary

Vision Hospitality Group, Inc. is seeking an Operations Manager to lead hotel operations, budgeting, and forecasting. The role requires overseeing sales, marketing initiatives, and guest relations while ensuring adherence to company policies and brand standards.

The candidate will collaborate across departments to drive operational excellence and outstanding guest experiences. The position emphasizes hands-on leadership, training, and the ability to balance day-to-day tasks with long-term

Qualifications

• Must be able to lead and develop hotel operations teams to achieve brand standards.
• Experience with budgeting, forecasting and cost controls in hospitality settings.
• Strong focus on guest satisfaction and service recovery.
• Commitment to safety, security and regulatory compliance.
• Proven ability to train, coach and motivate staff across departments.

Responsibilities

• Lead hotel operations in budgeting, forecasting and strategic planning.
• Oversee sales and marketing initiatives and guest relations.
• Ensure compliance with company policies and brand standards.
• Coordinate with departments to meet goals and timelines.
• Prepare monthly financial reports and operating statistics.
• Maintain accounts payable/receivable and payroll processes.
• Manage hotel systems (PMS, POS) and cash handling with accuracy.

Skills

Team leadership

Budgeting

Operations management

Customer service

Safety compliance

Staff training

Written communication

Flexible schedule

Multicultural awareness

Problem solving

Job description

Vision Hospitality Group, Inc. is seeking an Operations Manager to lead hotel operations, budgeting, and forecasting. The role requires overseeing sales, marketing initiatives, and guest relations while ensuring adherence to company policies and brand standards.

The candidate will collaborate across departments to drive operational excellence and outstanding guest experiences. The position emphasizes hands-on leadership, training, and the ability to balance day-to-day tasks with long-term