Hotel Operations Leader — Growth, Bonuses, Flex Scheduling

Drury Hotels Company, LLC; Marion (IL); Presencial; USD 58.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and well-being benefits

401(k) matching

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Quarterly bonuses

Semi-annual bonus

Discretionary +1 Service bonus

Descripción de la vacante

Drury Hotels in Marion, IL is seeking an Operations Leader to guide all hotel departments and deliver exceptional guest service. You will train, develop, and coach team members, and focus on quality, service, profitability, and team performance.

Ideal candidates bring at least one year of supervisory experience in hospitality, a bachelor's degree in hospitality or business, and Hotel experience. We offer strong benefits, growth, and a supportive, family-owned culture.

Formación

• Bachelor’s degree in hospitality, business, or related field.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsabilidades

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Conocimientos

Leadership

Guest service

Team development

Educación

Bachelor’s degree in hospitality, business, or related field

Descripción del empleo

Drury Hotels in Marion, IL is seeking an Operations Leader to guide all hotel departments and deliver exceptional guest service. You will train, develop, and coach team members, and focus on quality, service, profitability, and team performance.

Ideal candidates bring at least one year of supervisory experience in hospitality, a bachelor's degree in hospitality or business, and Hotel experience. We offer strong benefits, growth, and a supportive, family-owned culture.