Regional Hotel Leadership & Operations Executive

Drury Hotels; Marion (IL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

Discretionary quarterly bonus

Job summary

Drury Hotels is seeking an Assistant General Manager in Marion, IL to lead hotel operations across multiple properties. The role emphasizes guest service excellence, staff development, and regional support from the operations leadership team.

You will mentor teams, maintain high service standards, and drive improvements in quality, cost control, and labor efficiency. Occasional travel is required to support properties and ensure consistent performance.

Qualifications

• Bachelor’s degree in hospitality, business or related field preferred.
• Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred.
• Ability to travel up to 75%.

Responsibilities

• You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways.
• You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.
• You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position.
• You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company.
• You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.
• You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.
• You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.

Skills

Supervisory experience

Leadership

Travel up to 75%

Hospitality knowledge

Education

Bachelor’s degree in hospitality, business or related field

Job description

Drury Hotels is seeking an Assistant General Manager in Marion, IL to lead hotel operations across multiple properties. The role emphasizes guest service excellence, staff development, and regional support from the operations leadership team.

You will mentor teams, maintain high service standards, and drive improvements in quality, cost control, and labor efficiency. Occasional travel is required to support properties and ensure consistent performance.