Hotel Operations Lead: Guest Experience & Team Mentorship

ARK; Kissimmee (FL); Presencial; USD 49.000 - 50.000; Jornada completa

Descripción de la vacante

ARK is seeking a Hotel Assistant General Manager to lead daily operations and deliver exceptional guest experiences with minimal supervision. The role requires 24-hour availability and strong team leadership across departments to maintain brand standards and operational efficiency.

Compensation ranges from $49,000 to $50,000 yearly, reflecting seniority and Florida market rates. Responsibilities include staff coaching, inspections, and rapid resolution of guest inquiries while upholding safety

Formación

• Ability to lead and supervise staff across departments.
• Proficient in Microsoft Office applications.
• Ability to read and interpret business materials and present.
• Standing and lifting up to 25 pounds as needed.

Responsabilidades

• Ensure compliance with health and safety laws.
• Train, mentor, and supervise staff.
• Inspect guest rooms and back-of-house areas for brand standards.
• Handle guest complaints promptly and professionally.
• Operate with minimal supervision to optimize operations.

Conocimientos

Leadership

Staff mentoring

Operational planning

Communication

Herramientas

Microsoft Office

Excel

PowerPoint

Descripción del empleo

ARK is seeking a Hotel Assistant General Manager to lead daily operations and deliver exceptional guest experiences with minimal supervision. The role requires 24-hour availability and strong team leadership across departments to maintain brand standards and operational efficiency.

Compensation ranges from $49,000 to $50,000 yearly, reflecting seniority and Florida market rates. Responsibilities include staff coaching, inspections, and rapid resolution of guest inquiries while upholding safety