Hotel Assistant GM: Guest Experience & Ops Lead

ARK; Titusville (FL); Presencial; USD 50.000 - 55.000; Jornada completa

Descripción de la vacante

ARK is seeking an experienced assistant general manager to partner with the general manager on daily operations in our Titusville hotel. You will help manage staff and department operations, stepping in when leadership is unavailable to ensure smooth service and guest satisfaction.

The ideal candidate holds a bachelor’s degree in hospitality management and has a strong track record of overseeing hotel operations, budgeting, and delivering five-star guest experiences.

Formación

• 3+ years of hotel or hospitality industry experience.
• Bachelor’s degree in hospitality management or related field.
• High school diploma or GED required.
• Strong organizational, communication, and problem-solving skills.
• Guest-first mindset with exceptional customer service experience.

Responsabilidades

• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability.
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed.
• Consult with the general manager to ensure that all guest service standards are met daily.
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas.

Conocimientos

Team management

Guest service

Organizational skills

Communication skills

Problem-solving

Educación

Bachelor’s degree in hospitality management or related field

High school diploma or GED

Descripción del empleo

ARK is seeking an experienced assistant general manager to partner with the general manager on daily operations in our Titusville hotel. You will help manage staff and department operations, stepping in when leadership is unavailable to ensure smooth service and guest satisfaction.

The ideal candidate holds a bachelor’s degree in hospitality management and has a strong track record of overseeing hotel operations, budgeting, and delivering five-star guest experiences.