Hotel Operations Lead & Acting General Manager

HEI Hotels & Resorts; Basalt (CO); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Pet insurance

401(k) with match

Hotel room discounts

YouDecide program

Job summary

Element Basalt, part of HEI Hotels & Resorts, seeks an Assistant General Manager to lead all daily operations and guide senior managers in executing the property strategic plan. You will act in the General Manager's absence and drive the hotel’s financial objectives.

We look for at least three years of management experience in Rooms and F&B, strong financial acumen, and excellent communication to manage guest relations and staff performance in a dynamic resort setting at Basalt, CO.

Qualifications

• Minimum three years of management experience, preferably in both Rooms and F&B.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/F&B division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Management experience

Rooms & F&B experience

Financial management

Hotel operations knowledge

Budget forecasting

Communication skills

Conflict resolution

Job description

Element Basalt, part of HEI Hotels & Resorts, seeks an Assistant General Manager to lead all daily operations and guide senior managers in executing the property strategic plan. You will act in the General Manager's absence and drive the hotel’s financial objectives.

We look for at least three years of management experience in Rooms and F&B, strong financial acumen, and excellent communication to manage guest relations and staff performance in a dynamic resort setting at Basalt, CO.