Hotel Operations & Guest Experience Manager

Carnival Careers; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Carnival Careers in Miami is seeking a professional and customer-focused hotel manager to oversee operations at our hotel. This role involves directing day-to-day activities, managing personnel, and ensuring high standards of guest satisfaction.

The ideal candidate will have a Bachelor's degree in hospitality or business administration along with a minimum of 3 years of experience in hotel management. Exceptional leadership and communication skills are essential for this role, which promotes a welcoming environment for both guests and staff.

Qualifications

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• Minimum of 3 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.

Responsibilities

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations.
• Collecting payments and maintaining records of budgets.

Skills

Interpersonal communication

Customer service

Leadership

Hotel management best practices

Data entry software

Education

Bachelor’s degree in hospitality, business administration, or a relevant field

Job description

Carnival Careers in Miami is seeking a professional and customer-focused hotel manager to oversee operations at our hotel. This role involves directing day-to-day activities, managing personnel, and ensuring high standards of guest satisfaction.

The ideal candidate will have a Bachelor's degree in hospitality or business administration along with a minimum of 3 years of experience in hotel management. Exceptional leadership and communication skills are essential for this role, which promotes a welcoming environment for both guests and staff.