General Manager

Catch Hospitality Group; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading hospitality organization in Miami is seeking a highly motivated General Manager. This role focuses on enhancing both employee and guest experiences in a fast-paced upscale environment. The ideal candidate should have over three years of senior-level management experience, particularly in fine dining, and be passionate about mentoring and driving team success. This position demands strong leadership skills and financial acumen, with responsibilities including overseeing daily operations and ensuring high standards of service and guest satisfaction.

Qualifications

• At least 3+ years of senior level management experience in an upscale/fine dining establishment.
• Experience overseeing $10M in annual revenues is ideal.
• Stable and progressive work history with a strong work ethic.

Responsibilities

• Uphold brand standards and service levels to protect the guest experience.
• Investigate and respond to guest complaints effectively.
• Provide direction to employees and conduct performance reviews.
• Manage shifts ensuring high quality of food preparation and service.

Skills

Strong interpersonal and conflict resolution skills

Effective written and verbal communication skills

Advanced knowledge of financial aspects

Extensive front of house knowledge

Education

Graduate of an accredited hospitality or culinary program

Job description

Catch Hospitality Group provided pay range

This range is provided by Catch Hospitality Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $150,000.00/yr

Catch Hospitality Group is an environment where active thinking & active feedback is the culture. We are driven through our commitment to a team-first mentality and our relentless pursuit of three core principles: Great Food, Great Service, Great Vibe

Our company growth and expansion is made sustainable through our focus on internal mentorship, leadership development, and a bias for promoting from within.

With five openings in 18 months (Catch Scottsdale, Catch Miami Beach, and Catch Dallas, as well as the success of our latest SoHo NYC concepts, The Corner Store and The Eighty-Six) we continue to expand our place in the hospitality world in 2026 with new openings to announce.

Position Overview

We are looking for a General Manager who is endlessly motivated to elevate the employee experience just as much as the guest experience. This person brings an entrepreneurial mindset and treats hospitality as both a career and a craft.

Thriving in a fast-paced, ever-changing environment—some might call them lightning in a bottle— they make people feel genuinely appreciated, seen, and heard, and they actively seek candor to help the team grow. This leader drives extreme hospitality through real-time coaching on the floor, consistent feedback, and mentorship, striking the right balance between inspiration and accountability.

As the highest level of on-site leadership, the General Manager owns the guest experience, FOH operations, financial performance, and facility standards. They oversee daily operations, scheduling, floor plans, hiring and coaching staff, managing guest feedback, inventory control, and maintaining all health and safety requirements. This role requires a proactive, people-focused leader who can perform under pressure and is available to work varied shifts, including weekends and holidays.

Essential Duties and Responsibilities

• Uphold brand standards and service levels to protect the guest experience while positively impacting sales and minimizing costs (including Food, Beverage Labor, and other operating expenses)
• Ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews. Oversee FOH staff
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Perform other duties as assigned.

Qualifications

• At least 3+ years of senior level management experience in an upscale/fine dining establishment.
• Experience overseeing $10M in annual revenues is ideal
• Extensive fine dining experience (Forbes training is a plus)
• Extensive front of house knowledge
• Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic.
• Effective written and verbal communication skills
• Graduate of an accredited hospitality or culinary program is a plus.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Hospitality