Hotel Operations Leader

South Beach Group Hotels; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

South Beach Group Hotels is seeking a Hotel Manager to direct activities across departments including engineering, operations, housekeeping and front desk, ensuring efficiency and adherence to service standards.

You will set departmental objectives, maintain policies, drive teamwork, and evaluate managers' performance while coordinating with HR to improve the overall hotel experience.

Qualifications

• Minimum of 3 years of management experience in Hospitality.
• Bachelor degree in hospitality management preferred or equivalent relevant management experience.
• Must be able to work independently and exercise good judgment to resolve issues.
• Flexible schedule, weekends and holidays.
• Excellent written and spoken communication skills.

Responsibilities

• Direct and coordinate activities for all departments (engineering, operations, housekeeping, front desk, etc.).
• Ensure Rooms Division operation runs efficiently and in compliance with hotel standards.
• Set measurable departmental objectives and establish policies and procedures.
• Foster teamwork within and between departments and ensure effective communication.
• Evaluate managers' performance with timely performance reviews.
• Provide training and support to meet hotel requirements and service levels.
• Assist HR in addressing service breakdowns and improving the guest experience.
• Perform other duties as assigned by management.

Skills

Communication Proficiency

Problem Solving/Analysis

Project Management

Strategic Thinking

Education

Bachelor degree in hospitality management

Job description

South Beach Group Hotels is seeking a Hotel Manager to direct activities across departments including engineering, operations, housekeeping and front desk, ensuring efficiency and adherence to service standards.

You will set departmental objectives, maintain policies, drive teamwork, and evaluate managers' performance while coordinating with HR to improve the overall hotel experience.