Night Front Desk & Revenue Auditor

Holiday Inn Express Kendall East Miami; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management in Miami is seeking a Front Desk Agent to balance room, restaurant and bar operations, input charges, and prepare daily revenue reports. This role requires multitasking, strong attention to detail, and a friendly guest-facing approach.

As a shift-based position, you may work nights or weekends to support 24/7 operations, including handling registrations, credit card verification, and ensuring accurate posting to guest accounts.

Qualifications

• Knowledge of accounting operations including accounts receivable/payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to handle guest concerns in a friendly and proactive manner.
• Ability to input and retrieve information using a moderately complex computer.
• Strong English communication and telephone etiquette.

Responsibilities

• Balance revenue and settlements nightly.
• Prepare daily revenue reports and audits.
• Input charges and post to guest rooms and house accounts.
• Greet guests and handle registrations and rooming needs.
• Answer phone calls with clear English, relay messages.

Skills

Accounting basics

10-key by touch

Customer service

English fluency

Telephone etiquette

Tools

Micros system

Front desk computer system

Job description

Driftwood Hospitality Management in Miami is seeking a Front Desk Agent to balance room, restaurant and bar operations, input charges, and prepare daily revenue reports. This role requires multitasking, strong attention to detail, and a friendly guest-facing approach.

As a shift-based position, you may work nights or weekends to support 24/7 operations, including handling registrations, credit card verification, and ensuring accurate posting to guest accounts.