Night Auditor & Guest Experience Specialist

Hotel Rendale Miami Beach; Miami Beach (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive wages for full time and PT

Medical, Dental and Vision Health Plan

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Miami Beach is seeking a Night Auditor to balance revenue, settle accounts nightly, and reset systems for the next day. The role also includes Guest Service Agent tasks and duties, contributing to accurate records and guest satisfaction.

Responsibilities include nightly audits, reconciling cash and cards, maintaining files, preparing reports, and assisting guests with inquiries while supporting a smooth front desk operation.

Qualifications

• High School diploma or equivalent is required or preferred.
• Night audit or accounting experience is required or preferred.
• Proficiency with Excel and basic arithmetic is required.
• FSD training within 90 days is preferred.

Responsibilities

• Balance revenue and audit nightly.
• Maintain files and reset system for the next day.
• Record room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers and credit cards.
• Input and update financial information into BRAINS network.
• Assist guests at check-in/out and handle inquiries.
• Support guest satisfaction goals and safe work practices.

Skills

High School Diploma

Night audit

Accounting

Excel

Arithmetic

FSD training within 90 days

Education

High School diploma or equivalent

Tools

Excel

Job description

HHM Hotels in Miami Beach is seeking a Night Auditor to balance revenue, settle accounts nightly, and reset systems for the next day. The role also includes Guest Service Agent tasks and duties, contributing to accurate records and guest satisfaction.

Responsibilities include nightly audits, reconciling cash and cards, maintaining files, preparing reports, and assisting guests with inquiries while supporting a smooth front desk operation.