Hotel Night Auditor

Best Western Plus Riverfront; Great Falls (MT); On-site; USD 19,000 - 27,000; Full time

Job summary

Best Western Plus Riverfront in Great Falls, MT is seeking a night auditor who enjoys working with people and has bookkeeping experience. The role focuses on guest service, front desk duties, and preparing overnight financial reports.

You will set up the breakfast area for the next day, respond to inquiries, process reservations and check-ins, and reconcile financial records. Overnight shifts require flexibility; bonuses and benefits are offered.

Qualifications

• Hospitality/guest services experience preferred but not required.
• Must be computer proficient; experience with accounting or reservation software is a bonus.
• Some college preferred but a high school diploma or equivalent is required.
• Overnight shift; requires flexible hours.
• Excellent customer service and communication skills required.

Responsibilities

• Set up the breakfast area for the next day.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
• Experience in the hospitality industry or guest services is preferred, but not required.
• Must be computer proficient; experience with accounting or reservation software is a bonus.
• Some college is preferred but a high school diploma or equivalent is required.
• Overnight shift; requires flexible hours.
• Excellent customer service and communication skills are required.

Skills

Customer service

Communication skills

Bookkeeping

Computer proficiency

Flexible hours

Overnight shift

Education

High school diploma or equivalent

Some college preferred

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Set up the breakfast area for the next day

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Make sure every hotel guest has a pleasant stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Experience in the hospitality industry or guest services is preferred, but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Some college is preferred but a high school diploma or equivalent is required
• Overnight shift; requires flexible hours
• Excellent customer service and communication skills are required

Compensation

$16.50 hourly + bonuses

Best Western Plus Riverfront is located on the banks of the Missouri River.

We have an amazing staff with a lot of longevity, some with 17 years and others with just a few months. Most have at least a year or two. We are looking for dynamic people who want to join our team and make our workdays fun and the guests pleased with consistently outstanding service.

Our company offers a very competitive pay rate, as well as bonuses you can count on. There are other benefits, such as vacation, select health care, 401(k), employee rates, and the use of our facilities like the pool and gym when you are off work.

We hope you will consider joining our Hospitality Family.