Front Desk/Night Audit Starting at $16.00/Hour

Wittwer Hospitality partnership; Saint George (UT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discounts at hotels

Profit sharing

On‑demand pay option

Job summary

Aiden By Best Western in Saint George, UT is hiring for a part-time night position (11pm–7am). The role focuses on guest reservations, check-ins/outs, and providing proactive customer service.

Expect competitive wages with raises and commission based on performance, plus opportunities for growth and employee discounts. Responsibilities include handling bookings, processing transactions, coordinating with other departments, and maintaining clean lobby areas.

Qualifications

• Proactive customer service mindset and reliability.
• Strong verbal and non-verbal communication skills (in person and over the phone).
• Organized with high attention to detail; able to follow procedures.

Responsibilities

• Manage guest reservations, check-ins, and check-outs (online and phone).
• Process credit card and cash transactions.
• Coordinate with departments to deliver high service levels.
• Prepare daily activity reports and perform deposits.

Skills

Customer service

Communication

Attention to detail

Organization

Computer literacy

Brand standards

Guest issue resolution

Job description

Description

Aiden By Best Western

Starting at $16.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment: Part-Time 11pm-7am

Hours: 3 to 4 days a week.

What will YOU get from US?

• Extremely competitive wages
• Opportunities to grow within the company
• Employee Discounts at our hotels
• Company Profit Sharing
• Semi-annual cash incentives
• 401k match
• Additional benefits available for full-time team members include Medical, Telehealth, Dental & Vision, & more
• Team Member travel benefits
• On Demand Payment provides you with greater financial flexibility to manage unexpected expenses, providing you access to a portion of your earned wages prior to pay day

What do we need from you?

• Proactive customer service
• Responsible, teachable, and reliable
• Strong verbal & non-verbal communication skills, in person and over the phone
• Organized & high attention to detail
• Competent computer & software abilities
• Abide by brand standards for level of service
• Identity & overcome guest issues quickly and attentively

Requirements

Key Responsibilities:

• Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone
• Processing credit card & cash transactions
• Coordinating with other departments for high level of service
• Daily Activity Reports and deposit drops
• Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned
• Property & pool checks
• Occasional package shipment or receiving
• Manage incoming customer calls
• Sales skills for new reservations including rates and availability
• Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
• Approachable, hospitable demeanor when interacting with guests in person and over the phone
• Ensure guest security by following procedures set forth by the handbook
• Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc.
• Able and willing to perform other tasks that may be asked by management including flexible work hours