Night Auditor

Lift Bridge Lodge; Duluth (MN); On-site; USD 20,457 - 29,136; Full time

Job summary

The Lift Bridge Lodge in Duluth, Minnesota is seeking a night auditor who excels in customer interaction and has bookkeeping experience. As a key member of our team, you will manage guest inquiries, oversee financial records, and ensure that guests enjoy their stay. We are looking for someone with strong communication skills and a flexible schedule for overnight shifts.

This position offers a pay rate of $18 per hour along with the tools and training to develop your hospitality career.

Qualifications

• Proficiency with computers is required.
• Outstanding communication and customer service skills are necessary.
• A diploma or equivalent from high school is required.

Responsibilities

• Delegate housekeeping and service requests, and resolve guest complaints.
• Compile and distribute reports to management.
• Audit and reconcile all financial records and transactions.

Skills

Customer service expertise

Communication skills

Proficiency with computers

Education

High school diploma or equivalent

Some college experience

Tools

Reservation and accounting software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check‑ins, and other front desk agent duties as required
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Process additional administrative, bookkeeping, and accounting procedures as required
• Ensure all guests feel they are having an exceptional experience at the property

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired
• Outstanding communication skills and excellent customer service skills are required
• Diploma or equivalent from high school is required; some college is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours

Compensation

$18 per hour