Hotel Front Desk Night Auditor PartTime

Courtyard Tampa - Brandon; United States; On-site; USD 19,286 - 24,796; Full time

Job summary

Courtyard Tampa - Brandon is seeking a night auditor who loves working with people and delivering exceptional guest service while maintaining accurate financial records. Responsibilities include auditing and reconciling cash drawers and card transactions, processing reservations and check-ins, and preparing daily, weekly, and monthly reports for management.

A high school diploma or equivalent is required; some college is preferred.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in hospitality or guest services is a plus but not required.
• Computer proficiency is required; experience with accounting or reservation software is preferred.

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
• Provide exceptional service to all hotel guests during their stay.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.

Skills

Customer service

Communication skills

Hospitality industry experience

Bookkeeping

Computer proficiency

Education

High school diploma or equivalent

Some college

Tools

Accounting software

Reservation software

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Provide exceptional service to all hotel guests during their stay
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
• Experience in the hospitality industry or guest services is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Outstanding communication skills and excellent customer service skills are required

Compensation

$16 hourly