PartTime Night Auditor Weekends

Fairfield Inn Tallahassee North 1/10; Tallahassee (FL); On-site; USD 19,975 - 21,697; Full time

Job summary

Fairfield Inn Tallahassee North 1/10 is seeking a friendly night auditor who enjoys working with people and has bookkeeping experience. We offer training and a supportive team to help you grow in hospitality.

The role includes front desk duties, nightly financial reconciliation, and preparing reports for hotel leadership. Weekend availability is required; a high school diploma and computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• 1 year hospitality front desk experience preferred.
• Weekend availability required.
• Strong communication and customer service skills.
• Proficiency with computers and reservation systems.
• Ability to handle stressful situations.

Responsibilities

• Check guests in and out, issue keys and room numbers.
• Handle room bookings, inquiries, rates, and amenities.
• Coordinate with housekeeping to prepare rooms.
• Maintain accurate guest account records.
• Audit and reconcile financial records and reports.
• Provide front desk duties as needed and resolve guest issues.

Skills

Time management

Organizational skills

Customer service

Interpersonal skills

Microsoft Office

Reservation systems

Education

High school diploma

Tools

Reservation software

Accounting software

MS Office

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide the correct keys and room numbers
• Take incoming calls, online and in-person room booking requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
• Connect with the housekeeping department to ensure guest accommodations are ready
• Bookkeeping: keep accurate records of all hotel guest account information
• Handle customer complaints as necessary
• Verify, audit, and reconcile all financial records, such as room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentages
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Prepare and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications

• Must be Available on Weekends
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
• Working knowledge of Microsoft Office and reservation management systems
• Must have graduated from high school, received a GED, or equivalent
• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Well-versed in taking telephone calls and handling stressful situations
• High school diploma or equivalent required; some college preferred
• Outstanding communication skills and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Experience in the hospitality industry or guest services is preferred, but not required

Compensation

$14.50 - $15.75 hourly