Hotel Night Auditor

ARK; Cartersville (GA); On-site; USD 15,000 - 16,000; Full time

Job summary

ARK is seeking a night auditor who enjoys working with people, delivering excellent customer service, and has bookkeeping experience. This overnight role offers training and tools to support your hospitality career goals. If you thrive in a professional hotel team, apply today!

The position includes night shifts, some college is preferred, and experience with reservation or accounting software is advantageous.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Excellent customer service and communication skills are required.
• Experience with accounting or reservation software is preferred.

Responsibilities

• Process administrative, bookkeeping, and accounting procedures as required.
• Prepare and distribute daily, weekly, and monthly reports to hotel management.
• Ensure guests have a pleasant stay and address inquiries promptly.
• Delegate housekeeping, security, and service requests; respond to guest inquiries and resolve complaints.
• Reconcile all credit card transactions, financial records, occupancy percentages, and cash drawer activity after audits.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Compensation

$15 - $16 yearly

Qualifications

• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Excellent customer service and communication skills are required

Responsibilities

• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process