Hotel IT Systems Lead - PMS/POS & IT Ops

Peachtree Group; Muscatine (IA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays and PTO

Employee Assistance Program

Associate Emergency Foundation

Job summary

Peachtree Group is seeking a Hotel IT Systems Manager to provide day-to-day IT support for on-property teams and to research and implement strategic technology solutions. You will manage PMS and POS systems, maintain vendor contracts, and drive IT governance across property operations.

The role requires strong project management, excellent communication, and the ability to adapt in a fast-paced hospitality environment. Benefits include comprehensive health coverage and retirement plans.

Qualifications

• Minimum of 3-year experience in hospitality IT, highly preferred and/or minimum of 5-year experience in IT System Administration/Management.
• Bachelor's degree in Computer Science, Computer Information Systems, MIS, or related field.
• Experience with multi-unit IT implementations across hotel brands (Hilton, Marriott, IHG, Choice) preferred.
• Proven troubleshooting abilities and detail orientation.
• Ability to adapt to rapid changes and work with high-energy teams.

Responsibilities

• Provide day-to-day IT support for hotel teams (PMS, POS, hardware/software) including installation and upgrades.
• Maintain third-party contract management for property IT systems.
• Keep inventory, maintenance, and documentation of all property systems; support SOPs and policies.
• Lead education programs and staff training; ensure compliance with PSI/PII/GDPR and brand standards.
• Deliver on complex IT projects with strong prioritization across stakeholders.

Skills

IT support

PMS & POS systems

Project management

Vendor management

Communication skills

Education

Bachelor's degree in Computer Science or MIS

Tools

Windows 10

Windows Server 2019

Office 365

PMS: OnQ/Opera/LightSpeed

POS: Agilisys/Micros/Opera

Networking equipment

Job description

Peachtree Group is seeking a Hotel IT Systems Manager to provide day-to-day IT support for on-property teams and to research and implement strategic technology solutions. You will manage PMS and POS systems, maintain vendor contracts, and drive IT governance across property operations.

The role requires strong project management, excellent communication, and the ability to adapt in a fast-paced hospitality environment. Benefits include comprehensive health coverage and retirement plans.