Hospitality IT & Systems Manager (POS/ERP)

Workstream; Indianapolis (IN); On-site; USD 75,000 - 105,000; Full time

Job summary

Prime Hospitality Group is seeking a hands-on Business Systems Manager in Indianapolis to own the day-to-day configuration, administration, and support of Aloha, Restaurant365, and Paylocity across all restaurant and hotel locations.

This role keeps menus, pricing, integrations, and reporting running reliably in a fast-growing multi-location setting, collaborating closely with finance and external tech partners.

Qualifications

• Hands-on experience configuring Aloha and Restaurant365 systems.
• Strong data integrity and reporting skills across multi-location operations.
• Ability to translate technical issues for non-technical stakeholders.
• Experience working with vendors and MSPs for system reliability.

Responsibilities

• Own Aloha menu, pricing, and modifier setup across all locations.
• Maintain R365 chart of accounts, GL mapping, and reporting configuration.
• Troubleshoot day-to-day issues across POS, ERP, and HRIS systems.
• Support new restaurant and hotel openings by standing up POS, network, and system access.
• Build and maintain dashboards for labor cost, COGS, and guest sentiment.
• Ensure data structures are clean and consistent for accurate reporting.
• Serve as day-to-day point of contact for MSP and POS reseller; escalate issues.
• Follow PCI-DSS and data-handling requirements; keep inventories current across locations.

Tools

Aloha

Restaurant365

Paylocity HRIS

Job description

Prime Hospitality Group is seeking a hands-on Business Systems Manager in Indianapolis to own the day-to-day configuration, administration, and support of Aloha, Restaurant365, and Paylocity across all restaurant and hotel locations.

This role keeps menus, pricing, integrations, and reporting running reliably in a fast-growing multi-location setting, collaborating closely with finance and external tech partners.