Hotel GM: Strategic Leader for Profit & Guest Experience

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); Presencial; USD 150.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive executive compensation

Health and wellness benefits

401(k) matching program

Marriott associate travel discounts

Crescent-managed hotel discounts

Descripción de la vacante

Crescent Hotels & Resorts is seeking an accomplished General Manager to lead a full-service hotel, accountable for financial performance, guest satisfaction, and associate engagement. You will set the vision, foster a culture of hospitality, and drive operational excellence in collaboration with ownership and Crescent leadership.

You will partner with Sales, Revenue Management, Marketing, and F&B to optimize performance, uphold Marriott standards, and guide cross-department teams toward targeted

Formación

• Minimum 5 years of experience as a Hotel General Manager in a complex, full-service hotel
• Proven track record delivering financial performance and guest satisfaction
• Strong understanding of hotel financial statements, budgeting, forecasting, and cost controls
• Ability to partner with Sales, Revenue Management, and ownership
• Experience with Marriott full-service environments preferred

Responsabilidades

• Provide overall leadership and strategic direction for hotel operations, financial performance, guest experience, and associate engagement.
• Develop and execute the hotel's annual business plan, budget, forecasts, and operating strategies.
• Analyze financial and operational performance and implement strategies that drive revenue, profitability, market share, and long-term asset value.
• Maintain a strong understanding of business trends, competitive positioning, and opportunities within the Dulles and Northern Virginia market.
• Establish clear performance expectations and hold leaders accountable for delivering measurable results.
• Maintain strong, transparent, and productive relationships with ownership, Crescent leadership, and Marriott.
• Partner with Sales, Revenue Management, Marketing, and Food & Beverage leadership to maximize hotel performance.
• Maintain understanding of corporate, group, meetings, events, transient, and leisure segments.
• Identify opportunities to grow market share and revenue across rooms, F&B, and meeting space.
• Create a culture centered on hospitality, accountability, and operational discipline.
• Ensure property meets Marriott brand standards and Crescent expectations for quality and service.
• Champion continuous improvement to enhance guest experience and efficiency.
• Recruit, develop, and retain a talented executive and departmental leadership team.
• Partner with People & Culture to support associate relations and retention

Conocimientos

Hotel GM leadership experience

Financial performance leadership

Guest satisfaction focus

Executive communication

Leadership and team development

Descripción del empleo

Crescent Hotels & Resorts is seeking an accomplished General Manager to lead a full-service hotel, accountable for financial performance, guest satisfaction, and associate engagement. You will set the vision, foster a culture of hospitality, and drive operational excellence in collaboration with ownership and Crescent leadership.

You will partner with Sales, Revenue Management, Marketing, and F&B to optimize performance, uphold Marriott standards, and guide cross-department teams toward targeted