Hotel General Manager: Visionary Leader & Guest Champion

Shaner Hotels; United States; On-site; USD 100,000 - 180,000; Full time

Job summary

Shaner Hotels in the United States seeks a General Manager to oversee all hotel operations, ensuring profitability and adherence to corporate and franchise standards.

The ideal candidate has strong leadership, a track record in hospitality, and the ability to lead a diverse team while delivering exceptional guest experiences.

This role requires strategic planning, staff development, and active community involvement to maintain high service and cleanliness scores.

Qualifications

• Minimum of five years of progressive leadership experience in the hospitality industry.
• High school graduate or equivalent; college degree in hospitality management or business and CHA designation preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budget preparation and cost controls.
• Working knowledge of all hotel departments.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply good judgment to carry out instructions.
• Knowledgeable of the property management system.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards.
• Leads the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction.
• Serves as a hands-on operator for the hotel and serves as a highly visible leader in the community.

Skills

Leadership

Guest service

Budgeting

Staff development

Operations management

Spanish bilingual

Education

College degree in hospitality management or business; CHA designation preferred

Job description

Shaner Hotels in the United States seeks a General Manager to oversee all hotel operations, ensuring profitability and adherence to corporate and franchise standards.

The ideal candidate has strong leadership, a track record in hospitality, and the ability to lead a diverse team while delivering exceptional guest experiences.

This role requires strategic planning, staff development, and active community involvement to maintain high service and cleanliness scores.