Hotel General Manager: Lead Teams, Elevate Guest Experience

Hotel Management and Consulting, Inc.; Tewksbury (MA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Salary bonus

Daily pay access

Medical benefits

Dental benefits

Vision benefits

PTO

HSA

401k

Employee assistance

Career growth

Job summary

Hotel Management and Consulting, Inc. seeks an experienced hotel General Manager in Massachusetts to lead daily operations, guest experience, and team performance.

You will recruit, train, and supervise a 6-12 person staff, ensuring cleanliness and high service standards while managing budgets and occupancy. This hands-on role demands strong leadership, problem solving, and a proactive approach to maintain guest satisfaction and profitability, with a focus on local networking and sales

Qualifications

• Valid Driver's License required.
• 1+ years of experience as a Hotel General Manager.
• Proficient computer skills.
• Excellent organizational, time management, and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive and aggressive in solving problems.
• Strong leadership and team development skills.
• Excellent verbal and written communication skills.
• Willing to work a changing schedule.

Responsibilities

• Lead and develop a 6-12 member team with hands-on guidance.
• Provide exceptional guest services and address guest concerns promptly.
• Manage budgets, labor, occupancy, and P&L to ensure operations.
• Drive sales and marketing through local networking and relationships.
• Support housekeeping and laundry as needed to maintain operations.
• Ensure compliance with safety and emergency procedures.

Skills

Driver's license

Hotel GM experience

Computer skills

Organizational skills

Communication skills

Problem solving

Leadership

Team development

Flexibility

Job description

Hotel Management and Consulting, Inc. seeks an experienced hotel General Manager in Massachusetts to lead daily operations, guest experience, and team performance.

You will recruit, train, and supervise a 6-12 person staff, ensuring cleanliness and high service standards while managing budgets and occupancy. This hands-on role demands strong leadership, problem solving, and a proactive approach to maintain guest satisfaction and profitability, with a focus on local networking and sales