Hotel General Manager: Growth, Guest Service & Wellness

Inn on the Square; Falmouth (MA); On-site; USD 90,000 - 170,000; Full time

Benefits offered by this job

Health Coverage

401K plan

PTO and holidays

Life insurance

Short-term disability

Earned wage access

Travel discounts

Job summary

Olympia Hospitality is seeking a General Manager in Massachusetts to maximize hotel value through revenue growth, cost control, and outstanding guest service. You will lead and develop hotel operations in alignment with company standards and strategic goals.

The role requires significant leadership experience, a strong focus on people and performance metrics, and a commitment to a values-driven workplace culture that supports wellbeing and career growth.

Qualifications

• Minimum of 5 years of leadership, management or supervisory experience preferred.
• College degree and/or equivalent work experience required.

Responsibilities

• Maximizes hotel value by achieving revenue growth and expense control.
• Delivers excellent guest service and optimizes human resources to support operations.
• Develops and/or maintains all hotel operations in line with Olympia Hotel Management standards.

Skills

Leadership

Customer Service

People Skills

Communication

Problem-Solving

Judgment

Organizational Skills

Aptitude

Composure

Attention to Detail

Computer Skills

Training

Education

College degree or equivalent

Tools

Hotel systems

Job description

Olympia Hospitality is seeking a General Manager in Massachusetts to maximize hotel value through revenue growth, cost control, and outstanding guest service. You will lead and develop hotel operations in alignment with company standards and strategic goals.

The role requires significant leadership experience, a strong focus on people and performance metrics, and a commitment to a values-driven workplace culture that supports wellbeing and career growth.