Hotel General Manager: Lead Service, Strategy & Growth

Days Inn Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Job summary

Days Inn Pittsburgh in Pittsburgh is seeking a dynamic General Manager to lead a busy hotel team and deliver exceptional guest service. You will drive revenue growth and build strong guest relationships to secure repeat business, with a focus on HR processes including hiring, training, coaching, and performance management.

The ideal candidate has at least 5 years of hospitality experience, preferably in hotel management, and a proven track record in leadership, budgeting, and strategic planning

Qualifications

• Minimum 5 years of hospitality experience, preferably in hotel management.
• Experience in human resource management functions such as interviewing, hiring, training, and performance management.
• Strong customer service orientation and leadership abilities.
• Degree in hospitality or related field preferred.

Responsibilities

• Provide vision, leadership, and strategy that inspires staff to deliver exceptional guest service.
• Inspect rooms, public areas, and grounds for cleanliness and upkeep to maintain hotel reputation.
• Develop and implement marketing strategies to promote hotel services.
• Design and manage budgets to balance customer satisfaction with cost control and profitability.

Skills

Leadership

Guest service

Organizational skills

Communication

HR management

Budgeting

Education

High school diploma or GED

Hospitality degree preferred

Job description

Days Inn Pittsburgh in Pittsburgh is seeking a dynamic General Manager to lead a busy hotel team and deliver exceptional guest service. You will drive revenue growth and build strong guest relationships to secure repeat business, with a focus on HR processes including hiring, training, coaching, and performance management.

The ideal candidate has at least 5 years of hospitality experience, preferably in hotel management, and a proven track record in leadership, budgeting, and strategic planning