Hotel General Manager: Lead Operations & Revenue

ARK; Glendale (AZ); Vor Ort; USD 75.000 - 80.000; Vollzeit

Zusammenfassung

ARK Hospitality seeks a seasoned General Manager to oversee all hotel operations, drive financial performance, and deliver exceptional guest experiences in Glendale. The GM will lead front desk, housekeeping, maintenance, and support departments, ensuring staff development and adherence to brand standards.

The role demands a self-starter mindset, strong leadership, and the ability to manage budgets, forecasting, and labor costs while maintaining 24-hour availability to respond to guest needs and

Qualifikationen

• Previous hotel leadership experience as a General Manager.
• Strong understanding of hotel operations, guest service, team leadership, and property management.
• Experience managing budgets, forecasting, payroll, labor costs, and expenses.
• Recruit, train, coach, and hold team members accountable.
• Strong communication and organizational skills.

Aufgaben

• Lead all hotel operations including Front Desk, Housekeeping, Maintenance, and Guest Services.
• Recruit, hire, train, coach, and develop hotel team members.
• Manage budgets, forecasting, payroll, and labor expenses.
• Monitor key performance indicators and implement improvement plans.
• Ensure brand standards and high guest-satisfaction levels.

Kenntnisse

Strong leadership

Guest service

Team leadership

Financial performance

Communication

Operational knowledge

Staff development

Flexibility

Ausbildung

Bachelor’s degree in Hospitality Management or related field

Equivalent hospitality leadership experience

Tools

ChoiceADVANTAGE or comparable PMS

Hotel revenue-management platforms

Hotel financial-reporting tools

Labor and scheduling systems

Microsoft Excel

Vendor/contract management tools

Jobbeschreibung

ARK Hospitality seeks a seasoned General Manager to oversee all hotel operations, drive financial performance, and deliver exceptional guest experiences in Glendale. The GM will lead front desk, housekeeping, maintenance, and support departments, ensuring staff development and adherence to brand standards.

The role demands a self-starter mindset, strong leadership, and the ability to manage budgets, forecasting, and labor costs while maintaining 24-hour availability to respond to guest needs and