Hotel General Manager - Lead Guest Experience & P&L

DIMENSION MASTER; Lubbock (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

DIMENSION MASTER in Lubbock, TX seeks a Hotel General Manager to oversee the full operation of the property, drive guest experience, manage a diverse team, and ensure strong financial results. You'll set the tone, build culture, own the P&L, and partner with Sales, Revenue, and Corporate teams to deliver brand excellence while maintaining safety and service standards.

The role offers a competitive salary, performance bonus, and comprehensive benefits, with autonomy supported by a collaborative

Qualifications

• Proven experience as a Hotel General Manager or ready for next step.
• Deep understanding of hotel operations and financial performance.
• Leadership that builds trust, accountability, and pride.
• Calm under pressure and decisive when it counts.
• Passion for hospitality and creating unforgettable guest moments.

Responsibilities

• Lead daily hotel operations with a hands-on, people-first approach.
• Drive guest satisfaction, reputation scores, and repeat business.
• Own the P&L, budgets, forecasts, and profitability strategy.
• Build, coach, and inspire department leaders and frontline teams.
• Ensure brand standards, SOPs, and safety compliance are met.
• Partner with Sales, Revenue, and Corporate teams to drive performance.
• Be visible - on the floor, with guests, and with your team.

Skills

Hotel GM experience

Operations knowledge

Leadership skills

Calm under pressure

Guest hospitality

Job description

DIMENSION MASTER in Lubbock, TX seeks a Hotel General Manager to oversee the full operation of the property, drive guest experience, manage a diverse team, and ensure strong financial results. You'll set the tone, build culture, own the P&L, and partner with Sales, Revenue, and Corporate teams to deliver brand excellence while maintaining safety and service standards.

The role offers a competitive salary, performance bonus, and comprehensive benefits, with autonomy supported by a collaborative