General Manager-TownePlace Suites Lubbock, TX

Hotel Equities; Lubbock (TX); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Salary 58k-63k

Quarterly Bonus

Health, vision, and dental insurance

401(k)

Vacation and Sick Pay

Paid Holidays

Discount programs for shopping, travel

Access to Talent team

Job summary

Hotel Equities seeks a General Manager for the 86-room TownePlace Suites in Lubbock, TX. The GM leads all hotel operations, guest and employee satisfaction, HR, and financial performance, with accountability for strategy execution and community engagement.

Requirements include 2+ years in hotel leadership, proven brand performance with top brands, and strong P&L, budgeting, and cost controls. Proficiency with FOSSE, StayPMS and MGS is expected. Role demands integrity and independent leadership.

Qualifications

• 2+ years of hotel leadership experience.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, budget creation, and cost controls.
• Working knowledge of FOSSE, StayPMS and MGS.
• Well organized, detail-oriented, and able to work independently.
• Excellent written and verbal English communication.
• Able to prospect, sell, and maintain accounts to positively impact revenues for a top-tier hotel.
• Team player with integrity and professional demeanor.

Responsibilities

• Ensure implementation of the brand service strategy to meet guest expectations and drive profit.
• Hold the property leadership team accountable for strategy execution.
• Guide professional development of the leadership team and staff.
• Leverage sales engines to maximize revenue and market share.
• Build owner loyalty through proactive communication and solid business results.
• Engage with local officials, businesses, and customers to strengthen community relationships.

Skills

Hotel leadership

Brand experience

English proficiency

Financial acumen

Tools

FOSSE

StayPMS

MGS

Job description

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Managerfor the 86-room TownePlace Suites in Lubbock, TX.

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

• Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
• Holding the property leadership team accountable for strategy execution.
• Guiding professional development of the property leadership team and all team members.
• Ensuring sales engines are leveraged.
• Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Being active in the local community to build strong relationships with local officials, businesses, and customers.

You Are:

• A highly experienced General Manager with 2+ years of hotel leadership.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
• Working knowledge of FOSSE, StayPMS and MGS.
• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills.
• Able to deliver exceptional guest service and employee satisfaction.
• Team player, professional, and lead with integrity
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

What we can offer you:

• Salary $58k-$63k
• Quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation and Sick Pay
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform