General Manager-TownePlace Suites Lubbock, TX

TownePlace Suites Lubbock; Lubbock (TX); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Discount programs for shopping, travel

Access to Talent team for careergrowth

Job summary

Hotel Equities seeks a General Manager for the 86-room TownePlace Suites in Lubbock, TX. The GM will oversee operations, guest satisfaction, HR, and financial performance while driving revenue and market share.

Ideal candidates have 2+ years of hotel leadership with proven results at major brands, strong P&L/budgeting skills, and familiarity with FOSSE, StayPMS and MGS. English proficiency and integrity are essential for success.

Qualifications

• 2+ years of hotel leadership experience.
• Impeccable results with Marriott, Hyatt, IHG, Hilton, or similar brands.
• Strong financial acumen including P&L review, budgeting, and cost controls.
• Working knowledge of FOSSE, StayPMS and MGS.
• Well organized, detail oriented, and able to work independently.
• Excellent communication and guest service skills.
• English reading/writing and verbal proficiency.

Responsibilities

• Lead all property operations and guest/employee satisfaction.
• Implement brand service strategy and initiatives to boost profit and market share.
• Guide development of the property leadership team and staff.
• Ensure sales engines are leveraged and owner relationships maintained.
• Represent the hotel in the local community and with owners.

Skills

Hotel leadership

P&L management

Budgeting

Cost controls

FOSSE

StayPMS

MGS

English proficiency

Team leadership

Integrity

Tools

FOSSE

StayPMS

MGS

Job description

General Manager-TownePlace Suites Lubbock, TX

About this position

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the 86-room TownePlace Suites in Lubbock, TX.

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

• Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
• Holding the property leadership team accountable for strategy execution.
• Guiding professional development of the property leadership team and all team members.
• Ensuring sales engines are leveraged.
• Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Being active in the local community to build strong relationships with local officials, businesses, and customers.

You Are:

• A highly experienced General Manager with 2+ years of hotel leadership.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
• Working knowledge of FOSSE, StayPMS and MGS.
• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills.
• Able to deliver exceptional guest service and employee satisfaction.
• Team player, professional, and lead with integrity
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform