Hotel GM: Lead Guest Experience & Profitability

Dimension Hospitality; Lubbock (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Benefits that support life

Job summary

Dimension Hospitality is seeking a Hotel General Manager in Texas to oversee all hotel operations and drive exceptional guest experiences while delivering strong financial results. You will set the tone, lead a culture of excellence, and manage a team across departments to ensure brand standards and profitability.

The ideal candidate has proven GM experience, a deep understanding of hotel operations, and a calm, decisive leadership style.

Qualifications

• Proven experience as a Hotel General Manager or similar AGM-ready position.
• Deep understanding of hotel operations and financial performance.
• Leadership style that builds trust, accountability, and pride.

Responsibilities

• Lead daily hotel operations with a hands-on, people-first approach.
• Drive guest satisfaction, reputation scores, and repeat business.
• Own the P&L, budgets, forecasts, and profitability strategy.
• Build, coach, and inspire department leaders and frontline teams.
• Ensure brand standards, SOPs, and safety compliance are met.
• Partner with Sales, Revenue, and Corporate teams to drive performance.
• Be visible—on the floor, with guests, and with your team.

Skills

Hotel operations

Financial management

Leadership

Guest experience

Job description

Dimension Hospitality is seeking a Hotel General Manager in Texas to oversee all hotel operations and drive exceptional guest experiences while delivering strong financial results. You will set the tone, lead a culture of excellence, and manage a team across departments to ensure brand standards and profitability.

The ideal candidate has proven GM experience, a deep understanding of hotel operations, and a calm, decisive leadership style.