General Manager

Hampton Inn Washington-Downtown-Convention Center; Washington (District of Columbia); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit and Commuter Parking

Job summary

Hampton Inn Washington DC is seeking a General Manager to drive operational excellence, profitability, and exceptional guest experiences in the heart of Washington, DC. You will lead daily hotel operations, implement yield strategies, and uphold Hilton brand standards while building a high-performing team.

This role focuses on maximizing revenue, controlling costs, and delivering award-winning hospitality through strong leadership, staff development, and seamless service across all departments.

Qualifications

• Bachelor’s degree or higher in business, hospitality, or related field.
• Previous hotel management experience is required.

Responsibilities

• Lead, inspire, and mentor a diverse team to achieve performance goals.
• Oversee guest experience, ensure service standards, and resolve issues swiftly.
• Develop and implement strategies to maximize revenue and control costs.
• Oversee all hotel operations: front office, housekeeping, and maintenance for seamless service.
• Foster staff development and succession planning to build a high-performing team.

Skills

Leadership

Guest Experience

Operations Management

Financial Management

Employee Development

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Opportunity: General Manager

The General Manager drives operational excellence, maximizes profitability, and delivers exceptional guest experiences at the Hampton Inn Washington DC. Responsible for leading daily operations across all departments, this role executes strategic yield management to boost revenue, maintains rigorous Hilton brand standards, and cultivates a high-performing team dedicated to seamless, award-winning hospitality in the heart of the nation's capital.

Opportunity: General Manager

The General Manager drives operational excellence, maximizes profitability, and delivers exceptional guest experiences at the Hampton Inn Washington DC. Responsible for leading daily operations across all departments, this role executes strategic yield management to boost revenue, maintains rigorous Hilton brand standards, and cultivates a high-performing team dedicated to seamless, award-winning hospitality in the heart of the nation's capital.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It,