Hotel General Manager: Guest Experience & Operations Leader

Think Hospitality; Miami Beach (FL); On-site; USD 60,000 - 110,000; Full time

Job summary

Think Hospitality in Miami Beach, FL seeks an experienced operations leader to manage day-to-day hotel activities, guest services, front desk, accommodation, maintenance, and BOH areas. You will drive profitability, budgeting, staff training, and cross-department collaboration while upholding high service standards.

The role requires proactive leadership, strong English communication, and flexibility to work days, evenings, and weekends in a fast-paced setting.

Qualifications

• Proactive leadership and strong English communication.
• Ability to manage day-to-day hotel operations and guest services.
• Flexibility to work days, evenings, and weekends in a fast-paced setting.

Responsibilities

• Oversee day-to-day hotel operations, guest services, front desk, accommodation, maintenance, and BOH areas.
• Drive profitability and budgeting, including staff training and cross-department collaboration.
• Uphold high service standards and lead a trained, customer-focused team.

Job description

Think Hospitality in Miami Beach, FL seeks an experienced operations leader to manage day-to-day hotel activities, guest services, front desk, accommodation, maintenance, and BOH areas. You will drive profitability, budgeting, staff training, and cross-department collaboration while upholding high service standards.

The role requires proactive leadership, strong English communication, and flexibility to work days, evenings, and weekends in a fast-paced setting.