Hotel General Manager - Drive Revenue, Service & Community

CUSA, LLC; Waldorf (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

CUSA, LLC's Holiday Inn Express in the Baltimore/Waldorf Charles County area is seeking a Hotel General Manager to lead daily operations, drive topline revenue, and ensure guest satisfaction. The GM will oversee the local team, manage profitability, and monitor STR metrics to sustain strong performance.

The role also involves engaging with the community to elevate the hotel's image and partnering with owners and operators to deliver value across the business.

Qualifications

• Experience in hotel operations management.
• Strong leadership and communication skills.
• Track record of improving KPIs and guest satisfaction.

Responsibilities

• Oversee daily hotel operations and drive topline revenue.
• Manage profitability and monitor STR metrics to ensure performance.
• Lead and develop the hotel management team; foster community relations.

Job description

CUSA, LLC's Holiday Inn Express in the Baltimore/Waldorf Charles County area is seeking a Hotel General Manager to lead daily operations, drive topline revenue, and ensure guest satisfaction. The GM will oversee the local team, manage profitability, and monitor STR metrics to sustain strong performance.

The role also involves engaging with the community to elevate the hotel's image and partnering with owners and operators to deliver value across the business.