Hotel General Manager

CUSA, LLC; Waldorf (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

CUSA, LLC's Holiday Inn Express in the Baltimore/Waldorf Charles County area is seeking a Hotel General Manager to lead daily operations, drive topline revenue, and ensure guest satisfaction. The GM will oversee the local team, manage profitability, and monitor STR metrics to sustain strong performance.

The role also involves engaging with the community to elevate the hotel's image and partnering with owners and operators to deliver value across the business.

Qualifications

• Experience in hotel operations management.
• Strong leadership and communication skills.
• Track record of improving KPIs and guest satisfaction.

Responsibilities

• Oversee daily hotel operations and drive topline revenue.
• Manage profitability and monitor STR metrics to ensure performance.
• Lead and develop the hotel management team; foster community relations.

Job description

Now Hiring: Hotel General Manager

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a Holiday Inn Express hotel in the Baltimore/Waldorf Charles County area. When joining our team, you will be joining a company who prides themselves with providing exceptional IHG guest love scores, recognizing our associates as our best asset, and providing value to our business partners and owners.

The Hotel General Manager would be responsible for daily oversight of the hotel with exceptional topline revenue, bottom line profitability, STR metrics, and guest service. The expectation would be to enhance the current operational team while improving the hotel Key Performance Indexes. There is also an expectation to become involved with community events to enhance the hotel's local image.