Hotel General Manager

CUSA, LLC; Baltimore (MD); On-site; USD 90,000 - 140,000; Full time

Job summary

CUSA, LLC, an established hotel management company, is hiring a Hotel General Manager for a Holiday Inn Express in the Baltimore/Waldorf Charles County area. You will be responsible for the daily operation, driving revenue, managing costs, and ensuring high guest satisfaction.

The role requires strong leadership of the on-site team, strategic brand alignment with IHG standards, and active involvement with the local community to bolster the hotel's image and partner with owners and partners.

Responsibilities

• Oversee daily hotel operations to drive topline revenue and bottom-line profitability.
• Lead and develop the on-site team to improve hotel KPIs and guest service scores.
• Monitor STR metrics and guest feedback to ensure high standards of operation.
• Engage with local community and partners to bolster the hotel's image and brand presence.

Job description

Now Hiring: Hotel General Manager

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a Holiday Inn Express hotel in the Baltimore/Waldorf Charles County area. When joining our team, you will be joining a company who prides themselves with providing exceptional IHG guest love scores, recognizing our associates as our best asset, and providing value to our business partners and owners.

The Hotel General Manager would be responsible for daily oversight of the hotel with exceptional topline revenue, bottom line profitability, STR metrics, and guest service. The expectation would be to enhance the current operational team while improving the hotel Key Performance Indexes. There is also an expectation to become involved with community events to enhance the hotel's local image.