Hotel General Manager: Drive Guest Experience & Profit

HHM Hotels; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit & Parking Benefits

Bonuses & Incentives

Wellness Program

Professional Development

Tech Reimbursements

Job summary

Holiday Inn Express Wall Street in New York is seeking a General Manager to lead operations of a high-volume select-service property. You will direct daily activities and collaborate with ownership to meet financial targets.

This role requires a proven leader with knowledge of the Manhattan labor market and occupancy pressures, overseeing front office, housekeeping, and maintenance, with growth opportunities within HHM Hotels.

Qualifications

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Responsibilities

• Lead, inspire, and mentor a diverse team to drive performance.
• Set clear expectations and provide guidance to achieve exceptional results.
• Oversee guest satisfaction by implementing service standards and resolving issues.
• Develop strategies to maximize revenue and manage expenses to meet budgets.
• Maintain hotel operations including front office, housekeeping, and maintenance.

Skills

Leadership

Education

Associate or Bachelor’s Degree in Business, Hospitality or related field

Job description

Holiday Inn Express Wall Street in New York is seeking a General Manager to lead operations of a high-volume select-service property. You will direct daily activities and collaborate with ownership to meet financial targets.

This role requires a proven leader with knowledge of the Manhattan labor market and occupancy pressures, overseeing front office, housekeeping, and maintenance, with growth opportunities within HHM Hotels.